It sounds like you’re experiencing a workflow issue in IIQ. Typically, the Joiner, Mover, and Leaver processes are designed to follow a specific sequence to ensure smooth transitions and avoid errors. However, there can be configurations or triggers that might cause the Leaver process to run immediately after the Joiner process, bypassing the Mover stage.
Here are a few things to check:
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Workflow Configuration: Ensure that the workflows for Joiner, Mover, and Leaver are correctly configured and that there are no misconfigurations causing the Leaver process to trigger prematurely.
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Rapid Setup: If you’re using Rapid Setup, verify that the settings for each lifecycle event are properly aligned. Sometimes, issues can arise if the Rapid Setup configurations are not consistent across environments.
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Approval Steps: Check if there are any approval steps in the Mover process that might be skipped. This can sometimes cause the workflow to move directly to the Leaver stage.
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Identity Refresh Task: Make sure the Identity Refresh task is configured correctly to process events and create snapshot history. This can help in identifying any discrepancies in the workflow-
If these checks don’t resolve the issue let try to reproduce the issue once again and trace all logs.