{"users":[{"id":2649,"username":"colin_mckibben","name":"Colin McKibben","avatar_template":"/discuss/user_avatar/developer.sailpoint.com/colin_mckibben/{size}/37182_2.png","trust_level":1},{"id":-2,"username":"codey","name":"Codey","avatar_template":"/discuss/user_avatar/developer.sailpoint.com/codey/{size}/1283_2.png","admin":true,"trust_level":4}],"primary_groups":[],"flair_groups":[],"topic_list":{"can_create_topic":false,"more_topics_url":"/discuss/c/incidents/109?page=1","per_page":30,"top_tags":[{"id":767,"name":"resolved","slug":"resolved"},{"id":765,"name":"identified","slug":"identified"},{"id":808,"name":"in_progress","slug":"808-tag"},{"id":621,"name":"investigating","slug":"investigating"}],"topics":[{"fancy_title":"About the Incidents category","id":22287,"title":"About the Incidents category","slug":"about-the-incidents-category","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2023-12-07T04:39:04.148Z","last_posted_at":"2023-12-07T04:39:04.153Z","bumped":true,"bumped_at":"2023-12-07T04:39:04.148Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Topics (and subcategories) here are reserved for major incidents on SailPoint platforms, including major and minor security incidents, as well as discussions for any platform status events from status.sailpoint.com.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[],"tags_descriptions":{},"views":356,"like_count":0,"has_summary":false,"last_poster_username":"colin_mckibben","category_id":109,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2649,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ARM WhatIF analysis is currently experiencing a service disruption","id":182913,"title":"ARM WhatIF analysis is currently experiencing a service disruption","slug":"arm-whatif-analysis-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-25T21:10:06.748Z","last_posted_at":"2025-09-25T21:10:06.827Z","bumped":true,"bumped_at":"2025-09-25T21:10:06.827Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-25T21:23:35Z (UTC)\nThis issue has been resolved. \nInvestigating - 2025-09-25T21:10:01Z (UTC)\nWe continue to investigate this issue. \nInvestigating - 2025-09-25T20:34:22Z (UTC)\nSailPoint is investigatin&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":216,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Some clients are currently experiencing a service disruption when attempting to log into their tenant","id":182571,"title":"Some clients are currently experiencing a service disruption when attempting to log into their tenant","slug":"some-clients-are-currently-experiencing-a-service-disruption-when-attempting-to-log-into-their-tenant","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-24T15:10:26.923Z","last_posted_at":"2025-09-24T15:10:27.004Z","bumped":true,"bumped_at":"2025-09-24T15:10:27.004Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-24T15:10:18Z (UTC)\nThis incident has been resolved \nInvestigating - 2025-09-24T14:41:30Z (UTC)\nSailPoint is investigating an issue with login for some tenants. We are working on addressing the service &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":283,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Identity Security Cloud is experiencing connectivity issues","id":180826,"title":"Identity Security Cloud is experiencing connectivity issues","slug":"identity-security-cloud-is-experiencing-connectivity-issues","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-18T20:43:15.275Z","last_posted_at":"2025-09-18T20:43:15.354Z","bumped":true,"bumped_at":"2025-09-18T21:46:18.576Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-18T21:46:06Z (UTC)\nThis issue has been resolved. \nIdentified - 2025-09-18T21:36:18Z (UTC)\nThe issue has been identified and a fix is being implemented. \nInvestigating - 2025-09-18T21:27:54Z (UTC)\nWe ar&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":311,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"IdentityNow is experiencing issues","id":179005,"title":"IdentityNow is experiencing issues","slug":"identitynow-is-experiencing-issues","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-12T14:31:29.748Z","last_posted_at":"2025-09-12T14:31:29.828Z","bumped":true,"bumped_at":"2025-09-12T14:56:39.302Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-12T14:56:33Z (UTC)\nThe issue is now resolved \nInvestigating - 2025-09-12T14:32:50Z (UTC)\nWe are continuing to investigate this issue. \nInvestigating - 2025-09-12T14:31:21Z (UTC)\nIdentityNow is experien&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":127,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"NERM non-SSO collaboration portal is currently experiencing a service disruption","id":177739,"title":"NERM non-SSO collaboration portal is currently experiencing a service disruption","slug":"nerm-non-sso-collaboration-portal-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-09T02:03:53.242Z","last_posted_at":"2025-09-09T02:03:53.319Z","bumped":true,"bumped_at":"2025-09-09T02:03:53.319Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Identified - 2025-09-09T02:03:47Z (UTC)\nThe issue has been identified and a fix is being implemented. \nInvestigating - 2025-09-09T01:39:57Z (UTC)\nSailPoint is investigating an issue with NERM non-SSO collaboration portal&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":765,"name":"identified","slug":"identified"}],"tags_descriptions":{},"views":42,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Workflows is currently experiencing a service disruption","id":177125,"title":"Workflows is currently experiencing a service disruption","slug":"workflows-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-06T06:50:50.402Z","last_posted_at":"2025-09-06T06:50:50.482Z","bumped":true,"bumped_at":"2025-09-06T06:50:50.482Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-06T06:50:45Z (UTC)\nThe SailPoint team has mitigated the service disruption with Workflows \nIdentified - 2025-09-06T06:27:14Z (UTC)\nSailPoint is investigating an issue with Workflows that is currently i&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":27,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Workflows in Staging US EAST 1 are currently experiencing a service disruption","id":176144,"title":"Workflows in Staging US EAST 1 are currently experiencing a service disruption","slug":"workflows-in-staging-us-east-1-are-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-03T17:14:14.315Z","last_posted_at":"2025-09-03T17:14:14.411Z","bumped":true,"bumped_at":"2025-09-03T19:06:18.631Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-09-03T19:06:10Z (UTC)\nThe SailPoint team has mitigated the service disruption with Workflows in staging in US_East-1 \nIdentified - 2025-09-03T17:14:08Z (UTC)\nThe issue has been identified and a fix is bei&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":25,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Some customers may be seeing performance degradation in IdentityNow","id":164571,"title":"Some customers may be seeing performance degradation in IdentityNow","slug":"some-customers-may-be-seeing-performance-degradation-in-identitynow","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-08-05T17:08:42.336Z","last_posted_at":"2025-08-05T17:08:42.414Z","bumped":true,"bumped_at":"2025-08-05T17:08:42.414Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Investigating - 2025-08-05T17:08:36Z (UTC)\nSailPoint is investigating an issue with IdentityNow that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an u&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":621,"name":"investigating","slug":"investigating"}],"tags_descriptions":{},"views":104,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Bulk Attribute synch is currently experiencing a service disruption","id":156464,"title":"Bulk Attribute synch is currently experiencing a service disruption","slug":"bulk-attribute-synch-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-07-16T17:49:20.971Z","last_posted_at":"2025-07-16T17:49:21.052Z","bumped":true,"bumped_at":"2025-07-17T02:14:37.230Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-07-17T02:14:28Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-07-17T01:33:22Z (UTC)\nTeams to continue to monitor the backlog draining and system performance is improving.  Updates will be prov&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":52,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"IdentityNow - Entitlement Aggregations experiencing an issue","id":143430,"title":"IdentityNow - Entitlement Aggregations experiencing an issue","slug":"identitynow-entitlement-aggregations-experiencing-an-issue","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-06-10T23:03:44.644Z","last_posted_at":"2025-06-10T23:03:44.718Z","bumped":true,"bumped_at":"2025-06-10T23:03:44.718Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-06-10T23:03:38Z (UTC)\nThis incident has been resolved. \nInvestigating - 2025-06-10T22:54:28Z (UTC)\nThe entitlements service is experiencing an issue. Updating entitlement may also experience issues and th&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":69,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Identity Now is experiencing a service disruption for customers authenticating with SAML SSO","id":126117,"title":"Identity Now is experiencing a service disruption for customers authenticating with SAML SSO","slug":"identity-now-is-experiencing-a-service-disruption-for-customers-authenticating-with-saml-sso","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-05-08T09:10:57.368Z","last_posted_at":"2025-05-08T09:10:57.452Z","bumped":true,"bumped_at":"2025-05-08T10:31:09.604Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-05-08T10:31:03Z (UTC)\nThe SailPoint team has mitigated the service disruption. \nIdentified - 2025-05-08T09:38:07Z (UTC)\nWe are working on addressing the service disruption and will provide an update upon &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":101,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"AIC Failures","id":124913,"title":"AIC Failures","slug":"aic-failures","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-05-05T16:38:52.956Z","last_posted_at":"2025-05-05T16:38:53.048Z","bumped":true,"bumped_at":"2025-05-05T19:23:45.367Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-05-05T19:23:36Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-05-05T16:38:44Z (UTC)\nWe are currently monitoring an issue that is impacting AIC operations in US-East region.  Updates will be pr&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":44,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"NERM Authentication issues","id":112480,"title":"NERM Authentication issues","slug":"nerm-authentication-issues","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-04-16T21:27:29.325Z","last_posted_at":"2025-04-16T21:27:29.395Z","bumped":true,"bumped_at":"2025-04-16T21:42:47.846Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-04-16T21:42:39Z (UTC)\nIssue has been resolved. NERM is working as normal now. \nIdentified - 2025-04-16T21:27:24Z (UTC)\nWe are experiencing issues with the NERM application. Some users may get an error whe&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":62,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"SaaS connector operations performance degraded","id":105526,"title":"SaaS connector operations performance degraded","slug":"saas-connector-operations-performance-degraded","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-03-26T23:50:31.979Z","last_posted_at":"2025-03-26T23:50:32.059Z","bumped":true,"bumped_at":"2025-03-26T23:54:39.354Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-03-26T23:54:28Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-03-26T23:50:26Z (UTC)\nA fix has been implemented and we are monitoring the results. \nInvestigating - 2025-03-26T22:57:02Z (UTC)\nWe&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":47,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"&lt;Application&gt; is currently experiencing a service disruption","id":105000,"title":"<Application> is currently experiencing a service disruption","slug":"application-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-03-20T21:18:49.397Z","last_posted_at":"2025-03-20T21:18:49.503Z","bumped":true,"bumped_at":"2025-03-20T21:22:05.383Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-03-20T21:22:03Z (UTC)\nThis incident has been resolved. \nInvestigating - 2025-03-20T21:18:44Z (UTC)\nWe are continuing to investigate this issue. \nInvestigating - 2025-03-20T21:16:29Z (UTC)\nSailPoint is inv&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":62,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Intermittent 503 Service Temporarily Unavailable errors","id":103435,"title":"Intermittent 503 Service Temporarily Unavailable errors","slug":"intermittent-503-service-temporarily-unavailable-errors","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-03-07T14:10:17.448Z","last_posted_at":"2025-03-07T14:10:17.529Z","bumped":true,"bumped_at":"2025-03-07T16:05:46.710Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-03-07T16:05:34Z (UTC)\nThe service disruption impacting IdentityNow has been Mitigated \nInvestigating - 2025-03-07T15:12:36Z (UTC)\nWe are continuing to investigate this issue.  Updates will be provided as &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":83,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Email notifications is currently experiencing a service disruption","id":101516,"title":"Email notifications is currently experiencing a service disruption","slug":"email-notifications-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-02-20T11:32:57.797Z","last_posted_at":"2025-02-20T11:32:57.886Z","bumped":true,"bumped_at":"2025-02-20T15:23:34.063Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-02-20T15:23:30Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-02-20T12:24:47Z (UTC)\nA fix has been implemented and we are monitoring the results. \nIdentified - 2025-02-20T12:14:08Z (UTC)\nThe i&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":51,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"IDN is currently experiencing a service disruption","id":101506,"title":"IDN is currently experiencing a service disruption","slug":"idn-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-02-20T09:35:38.936Z","last_posted_at":"2025-02-20T09:35:39.026Z","bumped":true,"bumped_at":"2025-02-20T15:23:15.779Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-02-20T15:23:09Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-02-20T09:35:34Z (UTC)\nA fix has been implemented and we are monitoring the results. \nInvestigating - 2025-02-20T08:47:11Z (UTC)\nSa&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":72,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"NERM is currently experiencing a service disruption","id":100145,"title":"NERM is currently experiencing a service disruption","slug":"nerm-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-02-07T04:00:24.339Z","last_posted_at":"2025-02-07T04:00:24.419Z","bumped":true,"bumped_at":"2025-02-07T06:13:46.537Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-02-07T06:13:42Z (UTC)\nThis incident has been resolved. \nMonitoring - 2025-02-07T05:58:33Z (UTC)\nA fix has been implemented and we are monitoring the results. \nIdentified - 2025-02-07T04:00:19Z (UTC)\nThe i&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":33,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ARM - New reports are offline","id":99576,"title":"ARM - New reports are offline","slug":"arm-new-reports-are-offline","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-01-31T16:32:46.104Z","last_posted_at":"2025-01-31T16:32:46.185Z","bumped":true,"bumped_at":"2025-02-02T16:25:47.889Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-02-02T16:25:42Z (UTC)\nThe issue has been fixed and all ARM reporting services are working as normal. \nIdentified - 2025-02-01T01:02:43Z (UTC)\nA fix for this issue has been identified and will be implement&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":34,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"NERM is currently experiencing a service disruption","id":99520,"title":"NERM is currently experiencing a service disruption","slug":"nerm-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-01-30T21:41:54.232Z","last_posted_at":"2025-01-30T21:41:54.315Z","bumped":true,"bumped_at":"2025-01-30T21:49:05.221Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-01-30T21:49:00Z (UTC)\nThis incident has been resolved. \nIdentified - 2025-01-30T21:41:38Z (UTC)\nThe issue has been identified and a fix is being implemented. \nInvestigating - 2025-01-30T21:21:35Z (UTC)\nSa&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":51,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ARM Reporting Services degraded","id":99134,"title":"ARM Reporting Services degraded","slug":"arm-reporting-services-degraded","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-01-27T20:04:40.106Z","last_posted_at":"2025-01-27T20:04:40.179Z","bumped":true,"bumped_at":"2025-01-27T21:08:17.504Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-01-27T21:08:13Z (UTC)\nThe issue has been fixed and ARM reporting services are working as normal. \nInvestigating - 2025-01-27T20:04:34Z (UTC)\nWe have identified an issue with the ARM Reporting Services and&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":25,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ARM services relying on email notifications is currently experiencing a service disruption","id":98151,"title":"ARM services relying on email notifications is currently experiencing a service disruption","slug":"arm-services-relying-on-email-notifications-is-currently-experiencing-a-service-disruption","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-01-21T23:22:42.234Z","last_posted_at":"2025-01-21T23:22:42.304Z","bumped":true,"bumped_at":"2025-01-21T23:22:42.304Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Identified - 2025-01-21T23:22:36Z (UTC)\nWe are experiencing issues with our email distribution provider. As a result, ARM services relying on email notifications, like user creation, are unavailable or in a degraded stat&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":765,"name":"identified","slug":"identified"}],"tags_descriptions":{},"views":35,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ARM jobs are not running","id":96379,"title":"ARM jobs are not running","slug":"arm-jobs-are-not-running","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-01-10T02:13:04.207Z","last_posted_at":"2025-01-10T02:13:04.293Z","bumped":true,"bumped_at":"2025-01-10T03:13:33.762Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2025-01-10T03:13:28Z (UTC)\nThe issue has been resolved. All pending jobs were executed successfully. \nIdentified - 2025-01-10T02:12:59Z (UTC)\nThe issue has been identified and a fix is being implemented. \nInve&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":36,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Atlassian Connector","id":94449,"title":"Atlassian Connector","slug":"atlassian-connector","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-12-23T10:12:10.630Z","last_posted_at":"2024-12-23T10:12:10.704Z","bumped":true,"bumped_at":"2024-12-23T22:40:13.590Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2024-12-23T22:40:09Z (UTC)\nThis incident has been resolved. \nIdentified - 2024-12-23T10:15:32Z (UTC)\nDue to a change in an Atlassian API endpoint, customers with an Atlassian connector containing invalid crede&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":77,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Scheduled Maintenance - All Non-Employee Risk Management Environments","id":74116,"title":"Scheduled Maintenance - All Non-Employee Risk Management Environments","slug":"scheduled-maintenance-all-non-employee-risk-management-environments","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-07-25T16:41:59.005Z","last_posted_at":"2024-07-25T16:41:59.089Z","bumped":true,"bumped_at":"2024-08-02T03:52:56.858Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Completed - 2024-08-02T03:35:35Z (UTC)\nThe scheduled maintenance is now complete. Please reach out to SailPoint Support for NERM if you have any questions or concerns. \nIn_progress - 2024-08-02T03:23:05Z (UTC)\nAll region&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":808,"name":"in_progress","slug":"808-tag"}],"tags_descriptions":{},"views":275,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"[Non-Employee Risk Management] Workflow Performance","id":67050,"title":"[Non-Employee Risk Management] Workflow Performance","slug":"non-employee-risk-management-workflow-performance","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-06-17T15:18:46.624Z","last_posted_at":"2024-06-17T15:18:46.703Z","bumped":true,"bumped_at":"2024-06-17T18:37:08.316Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2024-06-17T18:36:59Z (UTC)\nWorkflows are now executing as expected. If you continue to see any issues, please reach out to SailPoint Support \nMonitoring - 2024-06-17T15:18:39Z (UTC)\nWorkflows are currently exp&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":96,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"[Non-Employee Risk Management] Workflow Issues","id":65984,"title":"[Non-Employee Risk Management] Workflow Issues","slug":"non-employee-risk-management-workflow-issues","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-06-13T13:46:36.312Z","last_posted_at":"2024-06-13T13:46:36.387Z","bumped":true,"bumped_at":"2024-06-13T15:00:27.526Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2024-06-13T15:00:18Z (UTC)\nThis issue is now resolved and workflows should function as expected. Please reach out to SailPoint Support if you see any additional issues. \nInvestigating - 2024-06-13T13:46:21Z (U&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":80,"like_count":0,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"[NERM] Non-Employee Risk Management Profiles API has degraded performance","id":61145,"title":"[NERM] Non-Employee Risk Management Profiles API has degraded performance","slug":"nerm-non-employee-risk-management-profiles-api-has-degraded-performance","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-06-03T16:54:56.129Z","last_posted_at":"2024-06-03T16:54:56.198Z","bumped":true,"bumped_at":"2024-06-04T13:23:58.482Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Resolved - 2024-06-04T13:23:53Z (UTC)\nThis incident has been resolved and API Requests for the Profiles endpoint should be back to the expected speeds. Please reach out to SailPoint Support for NERM if you have any furth&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[{"id":767,"name":"resolved","slug":"resolved"}],"tags_descriptions":{},"views":119,"like_count":1,"has_summary":false,"last_poster_username":"codey","category_id":64,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-2,"primary_group_id":null,"flair_group_id":null}]}]}}