# SailPoint Human Fabric (SHF)

**URL:** https://developer.sailpoint.com/discuss/c/identity-security-cloud/6.md?page=1

[Latest](https://developer.sailpoint.com/discuss/latest.md) · [Categories](https://developer.sailpoint.com/discuss/categories.md) · [Tags](https://developer.sailpoint.com/discuss/tags.md)

**Page:** 2

---

## [Deprecated API endpoint \> workflows/v1/:id/executions](https://developer.sailpoint.com/discuss/t/deprecated-api-endpoint-workflows-v1-id-executions/224368)

<div class="topic-metadata">

**Author:** [@sauvee](https://developer.sailpoint.com/discuss/u/sauvee)\
**Replies:** 3\
**Last updated:** [October 1, 2026, 10:52am UTC](https://developer.sailpoint.com/discuss/t/deprecated-api-endpoint-workflows-v1-id-executions/224368 "2026-10-01T10:52:22Z")

</div>

Deprecated API endpoint? According to the API documentation website the following endpoint is deprecated /workflows/v1/:id/executions See: In the same documentation, I do not see an alternative to get all the executi…

---

## [Unable to Search Access Profiles Using iscAccessType = privileged](https://developer.sailpoint.com/discuss/t/unable-to-search-access-profiles-using-iscaccesstype-privileged/224251)

<div class="topic-metadata">

**Author:** [@abhik\_4](https://developer.sailpoint.com/discuss/u/abhik_4)\
**Replies:** 5\
**Last updated:** [September 30, 2026, 9:19pm UTC](https://developer.sailpoint.com/discuss/t/unable-to-search-access-profiles-using-iscaccesstype-privileged/224251 "2026-09-30T21:19:56Z")

</div>

Hi all, I created an Access Profile and set the out-of-the-box Access Type metadata to Privileged. However, when I try to search for the Access Profile using @accessModelMetaData with the following values: key = iscAc…

---

## [Epic SER connector - SER Create error](https://developer.sailpoint.com/discuss/t/epic-ser-connector-ser-create-error/218893)

<div class="topic-metadata">

**Author:** [@swcoleman](https://developer.sailpoint.com/discuss/u/swcoleman)\
**Replies:** 4\
**Last updated:** [September 30, 2026, 8:45pm UTC](https://developer.sailpoint.com/discuss/t/epic-ser-connector-ser-create-error/218893 "2026-09-30T20:45:27Z")

</div>

We are trying to implement the Epic SER connector. We did the build in Epic and created the source in ISC. The source test’s successful and we are reading in existing SER and correlating correctly. When we try and create…

---

## [ServiceNow Catalog Capabilities](https://developer.sailpoint.com/discuss/t/servicenow-catalog-capabilities/224397)

<div class="topic-metadata">

**Author:** [@gechevarria](https://developer.sailpoint.com/discuss/u/gechevarria)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 4:31pm UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-capabilities/224397 "2026-09-30T16:31:25Z")

</div>

I am integrating ServiceNow Catalog with SailPoint, and I would like to better understand the capabilities that can be supported when the access request process is initiated and managed through ServiceNow. Can Service…

---

## [EPIC SER Provider ID provisioning](https://developer.sailpoint.com/discuss/t/epic-ser-provider-id-provisioning/224364)

<div class="topic-metadata">

**Author:** [@gourab](https://developer.sailpoint.com/discuss/u/gourab)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 3:14pm UTC](https://developer.sailpoint.com/discuss/t/epic-ser-provider-id-provisioning/224364 "2026-09-30T15:14:38Z")

</div>

Hi Team, We are using EPIC SER OOTB connector and trying to push our own generated Provider ID at item no: .1 But it seems like sailpoint only generating records using nxt available provider id instead of our generated…

---

## [Salesforce ECA asking reauthenticate every time](https://developer.sailpoint.com/discuss/t/salesforce-eca-asking-reauthenticate-every-time/217949)

<div class="topic-metadata">

**Author:** [@shaffusailpoint](https://developer.sailpoint.com/discuss/u/shaffusailpoint)\
**Replies:** 10\
**Last updated:** [September 30, 2026, 3:13pm UTC](https://developer.sailpoint.com/discuss/t/salesforce-eca-asking-reauthenticate-every-time/217949 "2026-09-30T15:13:47Z")

</div>

We have recently update ECA authentication for Salesforce, here the problem is, it is asking for re authenticate every time. does any have similar problem and the solution for this?

---

## [Availability of the New Request Center in Production?](https://developer.sailpoint.com/discuss/t/availability-of-the-new-request-center-in-production/224381)

<div class="topic-metadata">

**Author:** [@maxime\_rouillard](https://developer.sailpoint.com/discuss/u/maxime_rouillard)\
**Replies:** 2\
**Last updated:** [September 30, 2026, 2:34pm UTC](https://developer.sailpoint.com/discuss/t/availability-of-the-new-request-center-in-production/224381 "2026-09-30T14:34:12Z")

</div>

Hi SailPoint Team, We recently noticed that a new Access Request experience has become available in our sandbox environment this week. The new interface appears to introduce a redesigned Request Center, including a car…

---

## [Auto upload of Cloud Rules in Sailpoint ISC](https://developer.sailpoint.com/discuss/t/auto-upload-of-cloud-rules-in-sailpoint-isc/224317)

<div class="topic-metadata">

**Author:** [@ugochuik](https://developer.sailpoint.com/discuss/u/ugochuik)\
**Replies:** 3\
**Last updated:** [September 30, 2026, 8:56am UTC](https://developer.sailpoint.com/discuss/t/auto-upload-of-cloud-rules-in-sailpoint-isc/224317 "2026-09-30T08:56:20Z")

</div>

Has anyone seen or used this? Sounds too good to be true, we can now upload Cloud rules without expert service charge.

---

## [Role/Entitlement Requestable](https://developer.sailpoint.com/discuss/t/role-entitlement-requestable/224126)

<div class="topic-metadata">

**Author:** [@niket345](https://developer.sailpoint.com/discuss/u/niket345)\
**Replies:** 11\
**Last updated:** [September 30, 2026, 8:16am UTC](https://developer.sailpoint.com/discuss/t/role-entitlement-requestable/224126 "2026-09-30T08:16:52Z")

</div>

Hello Experts, Please advise on the preferred approach for making newly aggregated Entitlements requestable in ISC based on defined criteria. I have developed a PowerShell script that can update the requestable flag for…

---

## [Identity Refresh causing a second AC\_NEW\_PARENT move and failing](https://developer.sailpoint.com/discuss/t/identity-refresh-causing-a-second-ac-new-parent-move-and-failing/223918)

<div class="topic-metadata">

**Author:** [@lsteuerTD](https://developer.sailpoint.com/discuss/u/lsteuerTD)\
**Replies:** 4\
**Last updated:** [September 30, 2026, 1:59am UTC](https://developer.sailpoint.com/discuss/t/identity-refresh-causing-a-second-ac-new-parent-move-and-failing/223918 "2026-09-30T01:59:15Z")

</div>

When users are onboarded they are created in a prehire cloudlifecyclestate and placed in an OUTSIDE OU. BUT the AD account has to be enabled because they need to log in. On their hire date they change to active and we m…

---

## [Segments not working as expected](https://developer.sailpoint.com/discuss/t/segments-not-working-as-expected/224296)

<div class="topic-metadata">

**Author:** [@iamnithesh](https://developer.sailpoint.com/discuss/u/iamnithesh)\
**Replies:** 3\
**Last updated:** [September 29, 2026, 6:38pm UTC](https://developer.sailpoint.com/discuss/t/segments-not-working-as-expected/224296 "2026-09-29T18:38:17Z")

</div>

I need help to set up a segment so that only a group of users can request for few entitlements in AD. I have created a test segment and assigned to single identity, and added 3 entitlements from AD. These entitlements ar…

---

## [ISC to NERM Custom Field Writeback Workflow ](https://developer.sailpoint.com/discuss/t/isc-to-nerm-custom-field-writeback-workflow/224300)

<div class="topic-metadata">

**Author:** [@schattopadhy](https://developer.sailpoint.com/discuss/u/schattopadhy)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 5:44pm UTC](https://developer.sailpoint.com/discuss/t/isc-to-nerm-custom-field-writeback-workflow/224300 "2026-09-29T17:44:52Z")

</div>

ISC to NERM Custom Field Writeback Workflow Overview Organizations often use SailPoint Identity Security Cloud (ISC) as the authoritative source for identity attributes while Non-Employee Risk Management (NERM) manages…

---

## [ISC Extensions for Visual Studio Code](https://developer.sailpoint.com/discuss/t/isc-extensions-for-visual-studio-code/5983)

<div class="topic-metadata">

**Author:** [@yannick\_beot](https://developer.sailpoint.com/discuss/u/yannick_beot)\
**Replies:** 43\
**Last updated:** [September 29, 2026, 2:40pm UTC](https://developer.sailpoint.com/discuss/t/isc-extensions-for-visual-studio-code/5983 "2026-09-29T14:40:37Z")

</div>

Hello everyone! As a daily-user of VSCode, I wanted to have a helpful extension to ease things with ISC and its APIs. Note: This extension is not developed, maintained or supported by SailPoint. It is a community effo…

---

## [Nested roles in SailPoint ISC](https://developer.sailpoint.com/discuss/t/nested-roles-in-sailpoint-isc/224123)

<div class="topic-metadata">

**Author:** [@SanjeevCog](https://developer.sailpoint.com/discuss/u/SanjeevCog)\
**Replies:** 7\
**Last updated:** [September 29, 2026, 1:42pm UTC](https://developer.sailpoint.com/discuss/t/nested-roles-in-sailpoint-isc/224123 "2026-09-29T13:42:29Z")

</div>

HI Team, we have a legacy system, we are using to different roles, we can use nested in roles, can we develop same scenario in SailPoint ISC.

---

## [JWT Bearer Token Authentication in a Web Services Connector — Google Drive Ownership Transfer Use Case](https://developer.sailpoint.com/discuss/t/jwt-bearer-token-authentication-in-a-web-services-connector-google-drive-ownership-transfer-use-case/224159)

<div class="topic-metadata">

**Author:** [@geenafelix1990](https://developer.sailpoint.com/discuss/u/geenafelix1990)\
**Replies:** 1\
**Last updated:** [September 29, 2026, 4:07am UTC](https://developer.sailpoint.com/discuss/t/jwt-bearer-token-authentication-in-a-web-services-connector-google-drive-ownership-transfer-use-case/224159 "2026-09-29T04:07:47Z")

</div>

We had a customer requirement to transfer a terminated user’s Google Drive files to a generic archive account 90 days after termination. Sounds straightforward — until you look at what’s actually available in ISC. The n…

---

## [Customizer: input.\_requestConfig.body is null in Update Account before hook](https://developer.sailpoint.com/discuss/t/customizer-input-requestconfig-body-is-null-in-update-account-before-hook/223426)

<div class="topic-metadata">

**Author:** [@Kartiksainihcl](https://developer.sailpoint.com/discuss/u/Kartiksainihcl)\
**Replies:** 4\
**Last updated:** [September 29, 2026, 2:31am UTC](https://developer.sailpoint.com/discuss/t/customizer-input-requestconfig-body-is-null-in-update-account-before-hook/223426 "2026-09-29T02:31:44Z")

</div>

Hi Everyone, I am relatively new to Customizers and am developing one for a Web Services SaaS connector. Use case When a user’s email address changes, I need to add the following structure to the Update Account request…

---

## [AWS Secrets Manager credential provider architecture for VA and SaaS connectors](https://developer.sailpoint.com/discuss/t/aws-secrets-manager-credential-provider-architecture-for-va-and-saas-connectors/222863)

<div class="topic-metadata">

**Author:** [@salam1](https://developer.sailpoint.com/discuss/u/salam1)\
**Replies:** 4\
**Last updated:** [September 28, 2026, 1:57pm UTC](https://developer.sailpoint.com/discuss/t/aws-secrets-manager-credential-provider-architecture-for-va-and-saas-connectors/222863 "2026-09-28T13:57:38Z")

</div>

Hi Everyone, We currently operate five separate VA clusters and are evaluating AWS Secrets Manager as a credential provider for Deep Governance connectors. The documentation states that for VA-based Deep Governance con…

---

## [SAP GRC Test Connection Failing](https://developer.sailpoint.com/discuss/t/sap-grc-test-connection-failing/224117)

<div class="topic-metadata">

**Author:** [@Bapu-Gogu](https://developer.sailpoint.com/discuss/u/Bapu-Gogu)\
**Replies:** 3\
**Last updated:** [September 28, 2026, 12:09pm UTC](https://developer.sailpoint.com/discuss/t/sap-grc-test-connection-failing/224117 "2026-09-28T12:09:41Z")

</div>

Hello Everyone, We are facing below error while performing test connection for SAP GRC. there specific port opened already and listening 8025 but whil triggering test connection that is going through port 80. find below…

---

## [Provisioning Custom Schema attribute in Google Workspace (G Suite)](https://developer.sailpoint.com/discuss/t/provisioning-custom-schema-attribute-in-google-workspace-g-suite/223915)

<div class="topic-metadata">

**Author:** [@Bpoudel1](https://developer.sailpoint.com/discuss/u/Bpoudel1)\
**Replies:** 2\
**Last updated:** [September 28, 2026, 7:37am UTC](https://developer.sailpoint.com/discuss/t/provisioning-custom-schema-attribute-in-google-workspace-g-suite/223915 "2026-09-28T07:37:55Z")

</div>

Hi All, I am trying to provision Custom Schema Attribute in Google Workspace. I added Custom Schema attribute in account schema and i am able to read the attribute succesfully. However on provisioning I am receiving t…

---

## [Source Name formatting in Cloud Correlation Rules Help](https://developer.sailpoint.com/discuss/t/source-name-formatting-in-cloud-correlation-rules-help/222571)

<div class="topic-metadata">

**Author:** [@seth\_hexum](https://developer.sailpoint.com/discuss/u/seth_hexum)\
**Replies:** 2\
**Last updated:** [September 28, 2026, 2:58am UTC](https://developer.sailpoint.com/discuss/t/source-name-formatting-in-cloud-correlation-rules-help/222571 "2026-09-28T02:58:08Z")

</div>

Problem: Some time ago, SailPoint changed how the source “technical name” was created. It changed from the “Source Name \[source\]” format to the "Source Name \[source-23438279834329\] format. I am updating a Cloud Manager …

---

## [Identity Graph Data Source and Refresh Rate](https://developer.sailpoint.com/discuss/t/identity-graph-data-source-and-refresh-rate/223077)

<div class="topic-metadata">

**Author:** [@nadhikari\_identitynow](https://developer.sailpoint.com/discuss/u/nadhikari_identitynow)\
**Replies:** 2\
**Last updated:** [September 27, 2026, 7:43am UTC](https://developer.sailpoint.com/discuss/t/identity-graph-data-source-and-refresh-rate/223077 "2026-09-27T07:43:16Z")

</div>

Question on Identity Graph Data Source =============================================== Hello Everyone, We recently acquired the Identity Graph in our tenant and wanted to understand few things: What data source does…

---

## [Capture AD Disabled accounts outside sailpoint](https://developer.sailpoint.com/discuss/t/capture-ad-disabled-accounts-outside-sailpoint/221215)

<div class="topic-metadata">

**Author:** [@maninderkaur\_co-op](https://developer.sailpoint.com/discuss/u/maninderkaur_co-op)\
**Replies:** 8\
**Last updated:** [September 27, 2026, 6:38am UTC](https://developer.sailpoint.com/discuss/t/capture-ad-disabled-accounts-outside-sailpoint/221215 "2026-09-27T06:38:51Z")

</div>

Hello All, We are looking to capture the list/report of the accounts which are disabled outside of SailPoint ISC. However, In our environment we do not have Native change detection enabled. Is there any way we can get …

---

## [Exclude identities with specific identity attributes from aggregation](https://developer.sailpoint.com/discuss/t/exclude-identities-with-specific-identity-attributes-from-aggregation/222127)

<div class="topic-metadata">

**Author:** [@jmmb](https://developer.sailpoint.com/discuss/u/jmmb)\
**Replies:** 3\
**Last updated:** [September 27, 2026, 6:23am UTC](https://developer.sailpoint.com/discuss/t/exclude-identities-with-specific-identity-attributes-from-aggregation/222127 "2026-09-27T06:23:13Z")

</div>

Hi All, We are using a web service connector to aggregate inorganic employees. Is there a way to exclude from aggregating the identities with department values equal to “Maintenance” or “Facilities”? If so, where do we …

---

## [Salesforce account provisioning remains pending](https://developer.sailpoint.com/discuss/t/salesforce-account-provisioning-remains-pending/223887)

<div class="topic-metadata">

**Author:** [@IPassarelli](https://developer.sailpoint.com/discuss/u/IPassarelli)\
**Replies:** 3\
**Last updated:** [September 26, 2026, 2:41pm UTC](https://developer.sailpoint.com/discuss/t/salesforce-account-provisioning-remains-pending/223887 "2026-09-26T14:41:10Z")

</div>

Hi everyone, I am currently testing Salesforce account creation through SailPoint Identity Security Cloud (ISC). I noticed that when I request an Access Profile containing a Salesforce entitlement for an identity that …

---

## [in NERM admin dashboard, Identity profile is not showing up](https://developer.sailpoint.com/discuss/t/in-nerm-admin-dashboard-identity-profile-is-not-showing-up/223941)

<div class="topic-metadata">

**Author:** [@vishwajeet\_8389](https://developer.sailpoint.com/discuss/u/vishwajeet_8389)\
**Replies:** 4\
**Last updated:** [September 26, 2026, 12:16pm UTC](https://developer.sailpoint.com/discuss/t/in-nerm-admin-dashboard-identity-profile-is-not-showing-up/223941 "2026-09-26T12:16:19Z")

</div>

when i try to review person profile or try to create new profile from Admin dashboard, i am getting below error page.

---

## [Send form instance as a task in UI](https://developer.sailpoint.com/discuss/t/send-form-instance-as-a-task-in-ui/223463)

<div class="topic-metadata">

**Author:** [@selvasanthosh](https://developer.sailpoint.com/discuss/u/selvasanthosh)\
**Replies:** 2\
**Last updated:** [September 25, 2026, 8:38am UTC](https://developer.sailpoint.com/discuss/t/send-form-instance-as-a-task-in-ui/223463 "2026-09-25T08:38:59Z")

</div>

Hi Guys, Just wanted to check if there’s any way to send a Form Instance to a user as a task in the UI instead of only via email. In my use case, I’m sending a form to an approver to fill in some details and approve th…

---

## [Service desk Integration - Sailpoint ISC request is not getting closed](https://developer.sailpoint.com/discuss/t/service-desk-integration-sailpoint-isc-request-is-not-getting-closed/223406)

<div class="topic-metadata">

**Author:** [@chandramohan27](https://developer.sailpoint.com/discuss/u/chandramohan27)\
**Replies:** 7\
**Last updated:** [September 25, 2026, 5:02am UTC](https://developer.sailpoint.com/discuss/t/service-desk-integration-sailpoint-isc-request-is-not-getting-closed/223406 "2026-09-25T05:02:16Z")

</div>

Hi, I have service desk integration configured in Sailpoint ISC. I see REQ getting raised properly when request is submitted for a disconnected application. But when I close the SCTASK, I see RITM and REQ getting closed…

---

## [Servicenow catalog connector requested items not flowing to sailpoint](https://developer.sailpoint.com/discuss/t/servicenow-catalog-connector-requested-items-not-flowing-to-sailpoint/221976)

<div class="topic-metadata">

**Author:** [@schattopadhy](https://developer.sailpoint.com/discuss/u/schattopadhy)\
**Replies:** 3\
**Last updated:** [September 25, 2026, 4:56am UTC](https://developer.sailpoint.com/discuss/t/servicenow-catalog-connector-requested-items-not-flowing-to-sailpoint/221976 "2026-09-25T04:56:40Z")

</div>

Hi All, We have installed and connected the service catalog with SailPoint ISC and we are also able to fetch the users ,roles, entitlements, and access profiles . However, whenever we are making a request, it is not fl…

---

## [Optimistic Provisioning for Delimited File Connector in ISC](https://developer.sailpoint.com/discuss/t/optimistic-provisioning-for-delimited-file-connector-in-isc/222209)

<div class="topic-metadata">

**Author:** [@s\_likeng](https://developer.sailpoint.com/discuss/u/s_likeng)\
**Replies:** 4\
**Last updated:** [September 25, 2026, 1:35am UTC](https://developer.sailpoint.com/discuss/t/optimistic-provisioning-for-delimited-file-connector-in-isc/222209 "2026-09-25T01:35:35Z")

</div>

Hello everyone, I’m trying to understand how optimistic provisioning is supposed to work with a Delimited File source in SailPoint ISC. I haven’t found SailPoint ISC documentation explaining how optimistic provisioning …

---

## [Preventing Account duplication when bulk updating new Identities with existing AD Accounts](https://developer.sailpoint.com/discuss/t/preventing-account-duplication-when-bulk-updating-new-identities-with-existing-ad-accounts/219489)

<div class="topic-metadata">

**Author:** [@ts\_fpatterson](https://developer.sailpoint.com/discuss/u/ts_fpatterson)\
**Replies:** 7\
**Last updated:** [September 24, 2026, 8:05pm UTC](https://developer.sailpoint.com/discuss/t/preventing-account-duplication-when-bulk-updating-new-identities-with-existing-ad-accounts/219489 "2026-09-24T20:05:32Z")

</div>

Contractor accounts exist in AD, but not yet in NERM or ISC. When bulk loading accounts in NERM for existing AD Accounts, it creates their identities and creates another account as correlation isn’t happening fast enough…

[Previous page](https://developer.sailpoint.com/discuss/c/identity-security-cloud/6.md)

[Next page](https://developer.sailpoint.com/discuss/c/identity-security-cloud/6.md?page=2)
